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OUR POLICIES & PROCEDURES

Deposit
A 50% deposit is required to secure your catered event for a requested date.

 

Billing
All invoices are due 5 days prior to event date. Arrangements must be made in advance when billing to a business account. A carrying charge of 1.5% per month will be placed on unpaid invoices.

 

Sales Tax
6% sales tax will be added to the bill. If you are tax exempt, please have the number available.

 

Prices
All published prices are subject to change. Prices are guaranteed for 30 days prior to the date of the event.

 

Service & Setup
$13.00 an hour per supervisor. $11.00 an hour for each additional staff person.

 

Service Charges
18% service charge will be added to the bill of all full service events.

12% service charge will be added to the bill of all dropped off events that require set up.

$1.00 per person service charge will be added for all bar services.

Some venues charge a "User Fee". This charge will be added to the invoice.

 

Delivery/ Set up/ Pick up Charges
Events that require delivery, set up and pick up will have a delivery fee + service charge of 12% added to the final bill.

 

Guest Count
The number of guests may not be decreased once the menu has been determined. Final guest count due one week prior to event date.

 

Cancellation
Cancellations must be requested in writing 60 days prior to the date of the scheduled event for a full refund of any deposit. Notification of cancellation received less than 60 days will be assessed a 25% cancellation fee. Cancellations made during the week of the event are considered booked events and are the sole responsibility of the client and will be billed to the client.

 

Equipment
Delivery charges are added to all rental equipment. Once equipment has been delivered to the event location, it is the client’s responsibility. Tableware and serving pieces must be rinsed to avoid a cleaning charge.

 

Health Conscious Individuals
Will be accommodated whenever possible.

 

Credit Cards Accepted
MasterCard, Visa and American Express

 

4661 Okemos Road, Suite 3  ::  Okemos, Michigan  48864
Phone: 517.349.6663 
::  Fax: 517.347.0644

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Copyright © 1999-2010 Special A' Fare Catering  ::  All Rights Reserved.
"Serving The Greater Lansing, Michigan Area Since 1985"
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